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Unable to access website on Linux Mint
I'm trying to access the following URL from my Linux Mint (18.3) laptop:

I can access it no problem from a Windows PC (cough cough).

But from Linux I get the following error message:

This site can’t be reached’s server IP address could not be found.

I've tried several browsers: Chrome, Brave, Firefox, all with the same result. And I've tried using https, but it reverts back to http.

I note that some of the helpful prompts suggest checking my firewall, but I don't think I have one.

Anybody know what steps I can take to restore access?
Regards, Jeff Guynn
Durham, NC (USA)
does connect?
ask Them. Their help button on that page also directs to and it fails.
they have some sort of server problem.

BTW: your windows pc probably remembers some old page held in it's cache memory

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