“This ain’t my first rodeo… This ain’t the first time this ol’ cowboy’s been thrown. This ain’t the first I’ve seen this dog and pony show.” – V. Gosdin.
I would like to thank everyone who sent in encouraging comments and messages after I posted my last video. The “EzeeLinux Show” is no more but videos will continue to appear on YouTube that talk about Linux and maybe even some stuff that is not about Linux. It seems that some of you didn’t get what I was saying when I was trying to explain my reasoning for the change. Actually, any time I ever mention anything about negative comments, I get folks telling me to stop whining about it or saying that I shouldn’t feed the trolls. Believe me when I tell you, I do NOT take anything anyone posts in a YouTube comment personally… I am simply making an observation and sharing my experiences if I bring it up at all. I just want to make videos that people like and sharing my thought process on how to do that is in the spirit of Open Source development.
As I explained in the video, The idea of doing videos in a show format has it’s advantages but unfortunately the idea doesn’t work well with the way YouTube videos are promoted and discovered by new viewers. I was aware of this when I started the show but I didn’t know how much it would effect the view count. What I found was that it cut it back quite a lot. I also noticed that folks were not discovering the new videos like they were the old ones. Therefore, It’s back to the old way of doing things. I will post a video when something worth talking about comes along and I will not worry about trying to get one up every single week.
How do I handle comments?
The vast majority of the comments that I get are positive. Not everyone agrees with me but as long as they are respectful I have no problem with that. I do not claim perfection and I’ve learned a lot from the community. As for negative comments, I generally delete them unless I’m feeling particularly salty that day and then I will sometimes give a wildly sarcastic reply before deleting them.
I generally try and read all the comments as they come in for about a week after I post a video. After that, it gets hard to keep up. I answer as many questions as possible but the volume of comments and messages I receive is ever increasing and I simply can’t respond to everyone.
Some comments are caught by filters that look for obscenities or key phrases. I generally don’t allow comments containing code to be posted because some people think it’s funny to post code that will damage a computer in public forums. I also delete comments with URL links unless I know exactly where the link is going. Some viewers post timestamps that point to parts of longer videos. I generally delete these because I want people to see the whole video. While timestamps are useful to more knowledgeable users, they tend to confuse newby viewers because things are out of context.
An interesting trend I see lately is that folks who are just starting Linux based YouTube channels will say something negative about my video and then post a link to their “better” video. I delete these on general principles. I also delete any comment that is misleading or written by an ignorant person who obviously has no clue what they are talking about but wants to make others think they do. Those sorts of comments are just counterproductive.
— Joe Collins